Privacy Policy

1. Introduction

Welcome to Switch Transport Ltd. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us regarding our courier and transport services.

2. Who We Are

SWITCH TRANSPORT LTD
Email: info@switchtransport.co.uk

Website: www.switchtransport.co.uk

3. Information We Collect

We may collect and process the following types of information:

Personal information such as your name, email address, phone number, or company name when you contact us, request a quote, or apply for a role.

Service-related information including collection and delivery addresses, booking details, and enquiry content.

Technical information such as IP address, browser type, device information, and operating system for security, analytics, and website functionality.

We do not collect or store payment card details directly through this website.

4. How We Use Your Information

We use your information to:

Respond to enquiries and provide transport services.

Manage bookings, deliveries, and customer communications.

Improve our website, services, and customer experience.

Comply with legal, regulatory, or contractual obligations.

We do not sell, rent, or trade personal data to third parties for marketing purposes.

5. Lawful Basis for Processing (UK GDPR)

We process personal data based on one or more of the following lawful grounds:

Performance of a contract or steps taken prior to entering a contract.

Legitimate business interests.

Compliance with legal obligations.

Consent, where applicable.

6. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration. No online system can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse visitor behaviour. You can manage or disable cookies through your browser settings at any time.

8. Your Rights

Under UK data protection law, you have the right to:

Request access to the personal data we hold about you.

Request correction or deletion of your personal data.

Object to or restrict certain types of processing.

Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at info@switchtransport.co.uk
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9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements. When data is no longer required, it is securely deleted.

10. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our services or legal obligations. Any updates will be published on this page with a revised “Last updated” date.